Money Back Guarantee Policy

At PRYLANEX, we prioritize customer satisfaction and are committed to providing high-quality products and services. If you are not completely satisfied with your purchase, we offer a straightforward money-back guarantee policy to ensure your peace of mind.

Eligibility for Return

• Products must be returned within 30 days from the date of purchase.
• Items should be in their original condition and packaging, including all accessories.
• Proof of purchase is required for all returns.

Non-returnable Items

The following items are non-returnable:

• Gift cards
• Customized or personalized products
• Items marked as final sale

Return Process

To initiate a return, please follow these steps:

1. Contact our Customer Support team at [email protected] or call us at (555) 123-4567.
2. Provide your order number and details of the product you wish to return.
3. Our team will guide you through the return process and provide a return authorization number.
4. Ship the product back to us at the address provided by our customer support.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 7-10 business days, and a credit will automatically be applied to your original payment method.

Exchange Policy

If you received a defective or damaged product, please contact us immediately, and we will arrange for an exchange at no additional cost.

Contact Us

If you have any questions about our money-back guarantee policy, please reach out to our support team at [email protected] or call us at (555) 123-4567. We are here to assist you.

Thank you for choosing PRYLANEX. We value your business and aim to provide exceptional service at all times.